Frequently Asked Questions

Q. Who do I contact with my queries?
A. This website was prepared for the Environment Directorate at Manukau City Council, for technical assistance please contact eqs@manukau.govt.nz.
   
Q. Who do I contact with my queries of water and wastewater?
A. Manukau Water Ltd looks after the water and wastewater standards. You need to go to Assets Standards Engineer of Manukau Water Ltd for all the water and wastewater queries.
   
Q. Why can't I print the whole EQS or MANARC manuals?
A. The total file size for each manual would generally overload the spooling capacity of most computers/printers.   However, we have allowed for all drawings in each section to be printed at one time.

It also allows us to update drawings/text without the end user updating large files each time.

   
Q. When I print the lines appear light and do not photocopy well..
A. The Adobe Acrobat files have been optimised for a printer setting of 600 DPI or less.  If you printer is set at a higher resolution eg 1200 DPI the printouts will appear light.  You will need to change your printer resolution to a maximum of 600 DPI.  If darker lines are stiller required reduce your settings to 300 DPI.
   
Q. The text on the screen appears small..
A. If you are having trouble reading the text you can alter your display settings to match the 800x600 resolution - which this website is optimised to.