Manukau City Council carries out two regular surveys of residents:
Citizens' perception survey
Quality of life survey
Citizens' perception survey
Every year, council surveys residents on issues such as how people rate Manukau city as a place to live, work, or do business in; the level of satisfaction with the way the city looks and feels; and their level of use and satisfaction with a range of council services.
The results are published in our annual Citizens' Perception Survey.
2009 survey results
The 2009 survey results say that 89 per cent of residents rated Manukau as a good place to live; 78 per cent say it’s an excellent place to work and 75 per cent think it’s a great place to do business. This response has increased since 2007.
Other findings include:
- Sixty-nine per cent of residents agree that the council had shown leadership on key issues in the past year – this is a 27 per cent increase since 2008
- General increase in satisfaction with roads, water supply, storm water, rubbish collection, inorganic collection, footpaths and bus shelters
- Increase in satisfaction with swimming pools, sports fields and parks and reserves
- The majority of residents, 86 per cent, are satisfied with their local town centre
- Eighty-one per cent of residents find it easy to travel around Manukau
- Sixty per cent of residents are satisfied with the way the council involves the community in decision making, a 25 per cent improvement since 2008
- The percentage of residents reporting graffiti as an issue has decreased 26 per cent since 2007.
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Quality of life survey
Manukau, like other councils, has a role to play in residents’ quality of life. The Quality of Life Survey is a multi-agency research project, exploring quality of life issues in New Zealand. It is a partnership between twelve New Zealand councils and the Ministry of Social Development.
The aim of the survey is to measure residents’ perceptions of:
- Quality of life
- Health and well-being
- Crime and safety
- Community, culture and social networks
- Council decision making processes
- Built and natural environment
- Public transport
- Lifestyle – work and study.
The 2008 report presents the results for Manukau while the 2005 report is nationwide.
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