We'd really like to hear from you.
We want to keep improving our services and we encourage our customers to give us feedback.
There's a range of ways to get in touch with Manukau City Council, so you can choose the method that is most convenient to you.
Call us - 09 262 5104
24 hours a day, 7 days a week, we are ready to help with your enquiries.
If you would like to speak directly to one of our customer service representatives please telephone us.
Your call may be recorded for training purposes in order for us to continuously improve our service.
Fax us - 09 262 5151
Email us
To email us about council services or facilities, use the Customer Contact Form.
Visit us
If you would prefer to speak to one of our customer service representatives in person, visit our customer centre.
Location: Ground Floor of Kotuku House, 4 Osterley Way, Manukau City Centre.
View a detailed 
map of council buildings (PDF 956kb). For directions view the map below. Visitor parking is available behind Kotuku House.
Opening hours:
Monday, Tuesday, Thursday and Friday: 8.30am - 5.00pm
Wednesday: 8.30am - 4.00pm
Note: Opening hours will be subject to change on public holidays and over the Christmas period.
We offer a range of services, including:
- General information on council services
- Cashiers' service for dog registration, rates, parking fines and other payments
- Copies of publications and reports
- Specialist advice
- Property information viewing.
If you are attending a meeting or visiting staff based in the Civic Centre, go to 31-33 Wiri Station Road (opposite Manukau District Court), Manukau city centre. Visitor parking is available off Osterley Way (see map above).
Write to us
Please address all letters to:
Manukau City Council
Private Bag 76917
Manukau 2241
New Zealand
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